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Governance
Governance is a direct reflection of our values — shaping how we make decisions, support our team, collaborate with clients, and ultimately ensure our wider impact on the world is a positive one. We combine well-being, fairness, and integrity with a foundation of ecological thinking into everything we do. Our governance is an evolving framework: one that not only ensures the highest standards of conduct, but actively defines the kind of studio we are building and the contribution we aim to make.
Below is an outline of our current policies:
Our Policies
Governance
People & Human Rights
Climate & Nature
- 01As a limited liability company, based in the UK, we are committed to conducting our business with honesty, integrity, and full compliance with all internationally applicable laws. We have zero tolerance for bribery or corruption in any form. This includes the offering, giving, soliciting, or accepting of any improper payments, gifts, or advantages intended to influence business decisions or secure unfair benefit. We act transparently and ethically in all our relationships: with clients, consultants, suppliers, and public authorities. Any hospitality or gifts must be appropriate, proportionate, and aligned with accepted professional standards. We expect all team members and collaborators to uphold these principles and to raise any concerns without hesitation. Maintaining trust is fundamental to our work, and we are committed to protecting it in everything we do.
- 02We are committed to maintaining a culture of openness, integrity, and accountability. All team members and collaborators are encouraged to speak up if they have genuine concerns about wrongdoing, unethical behaviour, or breaches of our policies. This includes issues relating to legal compliance, environmental responsibility, financial conduct, or the treatment of people. Concerns can be raised confidentially and, if preferred, anonymously. We are committed to handling all reports seriously, fairly, and without retaliation. No individual will suffer any disadvantage for raising a concern in good faith. We believe that creating a safe environment for speaking up is essential to maintaining trust, protecting our values, and ensuring we operate responsibly in all aspects of our work.
- 03This policy provides a clear and accessible process for raising concerns or grievances relating to Studio Wild 15's operations, projects, business relationships or conduct. We are committed to listening to concerns, investigating them fairly and responding appropriately, while protecting the rights and interests of those involved. We will use the feedback and concerns raised through this process not only to resolve individual issues, but to identify opportunities to improve how we work and the social and environmental impact we create. Scope This policy is available to anyone who may be affected by Studio Wild 15's activities or business relationships, including: Employees and collaborators Clients Consultants and professional partners Suppliers and contractors People and communities affected by projects we work on Other members of the public or organisations affected by our activities Nature and the environment, where concerns may be raised on their behalf A grievance may relate to an actual or potential negative impact associated with Studio Wild 15's operations, conduct, projects or business relationships. This could include concerns relating to: Environmental harm or degradation Biodiversity and habitat impacts Impacts on local communities Human rights or labour practices Equality, diversity, inclusion or discrimination Health, safety or wellbeing Ethical business conduct Supplier or contractor practices A Studio Wild 15 project or business relationship that appears inconsistent with our purpose, values or commitments Any behaviour or practice believed to be unfair, unethical or in breach of applicable law or agreed terms We recognise that Studio Wild 15 may not have direct control over every issue associated with a project, client, supplier or other business relationship. Where this is the case, we will consider the degree of influence we have and seek to use that influence appropriately. How to Raise a Grievance We want the process of raising a concern to be straightforward and accessible. Stakeholders can raise a grievance through: Email: Concerns can be submitted to my legal counsel at: kush.poonith@gmail.com Direct contact: Employees, collaborators and other stakeholders may raise concerns directly with a Director or their usual Studio Wild 15 contact. A grievance should, where possible, include: A description of the concern Who or what has been affected When and where the issue occurred Any relevant supporting information The outcome or action the person raising the grievance would like Studio Wild 15 to consider A concern may also be raised on behalf of another stakeholder, community or the natural environment. Grievance Process 1. Acknowledgement We will acknowledge receipt of a grievance within five working days. Where appropriate, we will explain the next steps, indicative timescales and who will be responsible for reviewing the concern. 2. Initial Review We will review the grievance to understand the nature and significance of the concern and determine the appropriate response. Where a matter falls outside Studio Wild 15's direct responsibility, we will consider whether we can reasonably influence the relevant client, supplier, contractor or other party. We aim to complete the initial review within 10 working days of receiving a grievance and will inform the complainant whether the matter has been accepted for investigation. Where a concern is not accepted as a grievance, we will explain the reasons and, where appropriate, suggest an alternative route for addressing it. 3. Investigation Where further investigation is required, this will be led or overseen by a Director of Studio Wild 15. Depending on the nature of the grievance, this may include: Reviewing relevant documents, designs or project information Speaking with the person raising the concern Speaking with employees, clients, consultants, suppliers or other relevant parties Seeking appropriate technical or independent expertise Reviewing relevant legal, contractual, professional or Studio Wild 15 requirements Anyone involved in investigating a grievance should be sufficiently independent from the matter being considered. Where there is a potential conflict of interest, another appropriate person will oversee the process. 4. Response and Resolution We will seek to resolve grievances fairly, proportionately and as promptly as possible. We aim to provide a substantive response within four weeks. Where an issue is particularly complex or requires input from other parties, additional time may be required. In these circumstances, we will provide an update explaining the reason for the delay and the expected next steps. Where appropriate, actions may include: Correcting or changing a practice or decision Engaging with a client, supplier, contractor or other partner Taking steps to prevent or mitigate an adverse impact Updating a policy or process Providing further training or guidance Taking appropriate action relating to individual conduct Identifying lessons for future projects 5. Communication of Outcome The person raising the grievance will be informed of the outcome where possible and appropriate. This will include an explanation of how the concern has been considered and any actions Studio Wild 15 intends to take, subject to confidentiality, legal and contractual requirements. We will keep the complainant informed at key stages of the process, including acknowledgement, acceptance or referral, significant investigation updates and the final outcome. We will confirm when the grievance has been resolved and formally closed, or explain why it cannot be resolved and what further options may be available 6. Review / Appeal If the person raising the grievance believes that their concern has not been appropriately considered, they may request a review. Where practicable, the review will be undertaken by somebody who was not responsible for the original decision. Where appropriate, Studio Wild 15 may seek independent advice or oversight. Confidentiality and Protection from Retaliation Studio Wild 15 will treat grievances sensitively and confidentially as far as reasonably possible. Information will only be shared with those who need it in order to understand, investigate or resolve the concern, unless disclosure is required by law. No person should experience retaliation, discrimination, harassment or adverse treatment because they have raised a genuine concern or participated in a grievance process in good faith. Any retaliation against a person raising or participating in a grievance will itself be treated as a serious concern. Stakeholder Engagement Our grievance mechanism forms part of our wider approach to listening and responding to stakeholders. We aim to engage with relevant stakeholders through our ongoing business and project activities, which may include: Client and project meetings Employee and feedback Engagement with consultants, suppliers and contractors Project reviews and environmental assessments Feedback from professional and industry partners We recognise that Nature cannot raise concerns directly. We therefore seek to consider the interests of the natural environment through appropriate expertise, environmental assessment, project data and engagement with stakeholders who can represent environmental interests. Monitoring and Continuous Improvement We will maintain an appropriate record of grievances raised, their nature, actions taken and outcomes, while respecting confidentiality requirements. Grievances will be reviewed periodically to identify recurring issues, emerging risks and opportunities to improve Studio Wild 15's policies, practices and projects. The effectiveness of this grievance process will be reviewed at least annually as part of our wider approach to stakeholder governance and impact management. Where appropriate, insights from grievances will inform our social and environmental goals, policies, project processes and impact measurement. Responsibility and Review Overall responsibility for this policy sits with the Directors of Studio Wild 15.
- 04Studio Wild 15 believes businesses have a role to play in supporting positive change within their industries and wider society. We may contribute our expertise and voice to discussions relating to landscape architecture, design, sustainable development, biodiversity, climate resilience and other issues relevant to our work and purpose. Studio Wild 15 does not currently undertake direct lobbying or make political contributions. Where we participate in public policy discussions, industry initiatives or advocacy, we are committed to doing so responsibly, transparently and in support of positive outcomes for people and the environment. Any public policy engagement undertaken on behalf of Studio Wild 15 will be truthful and evidence-based, aligned with our purpose and social and environmental commitments, and conducted ethically and transparently. This statement is approved and overseen by the Directors of Studio Wild 15 and will be reviewed annually.
- 05We are committed to contributing to the future of our profession through education, mentorship, and the open exchange of ideas. Our founders actively teach across undergraduate and master’s programmes, maintaining a direct connection to emerging talent and evolving discourse within design and sustainability. This engagement ensures that our practice remains both reflective and forward-looking. Beyond higher education, we participate in outreach initiatives, school visits, and careers development programs to support and inspire the next generation. We believe that access, encouragement, and exposure are essential to building a more diverse and thoughtful profession. Through teaching, speaking, and ongoing dialogue, we aim to share knowledge, challenge conventions, and contribute meaningfully to the broader design community. We also appear on podcasts and TV interviews to discuss and blend our sustainable approach with other industry leaders in the realms of wellness, mental health and sustainability. This commitment is integral to who we are: not separate from practice, but a vital extension of it.
- 06Our Commitment At Studio Wild 15, we believe our communications should reflect the same standards of integrity and responsibility that we bring to our work. We are committed to communicating honestly, transparently and responsibly with all our audiences, including clients, collaborators, employees, communities, suppliers, partners and the wider public. This policy applies to anyone creating marketing, public relations or external communications on behalf of Studio Wild 15, including our website, social media, proposals, presentations, project case studies, awards submissions, press activity and impact reporting. Our Principles Be truthful and accurate We will ensure that our communications are truthful, clear and not misleading. Claims will be precise and, where appropriate, supported by reliable evidence. Substantiate our impact claims Any claims about our social or environmental impact will be verifiable and substantiated by appropriate scientific data or evidence. We will distinguish between outcomes that have been designed or specified, delivered, and independently measured or verified. Be transparent We will communicate our impact proportionately and in context, acknowledging relevant limitations and both positive and negative impacts where appropriate. We will not cherry-pick information or exaggerate our contribution to a project's outcomes. Avoid greenwashing We will not use broad environmental claims such as sustainable, nature positive, net zero or similar terminology without appropriate context and evidence. Environmental claims will use clear and understandable language. Represent our work responsibly We will accurately describe Studio Wild 15's role in collaborative projects and appropriately recognise clients, consultants and other collaborators. Renders, proposals and design-stage ambitions will not be presented as completed or guaranteed outcomes. Communicate respectfully Our communications will respect the people, communities and places represented in our work. We will avoid discriminatory, exploitative or misleading content and follow appropriate ethical standards when using sensitive marketing or PR channels. Responsibility & Accountability Everyone communicating on behalf of Studio Wild 15 is responsible for following these principles.
The real test of our values is how we act on them. We want to challenge the conventions of our industry, make decisions that are consistent and stand up to scrutiny while giving nature a meaningful voice in shaping our work. That means being willing to question assumptions, learn from experience and taking responsibility for all we do.
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